We are actively seeking a Customer Service & Operation (Exports) to join our team at our offices in Piraeus.

At Streem Global, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.

StreemGlobal continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals.

The Customer service & Operation (Exports) will play a pivotal role in ensuring the smooth and efficient execution of export shipments for clients. The primary responsibilities will include liaising with customers to coordinate, organizing and overseeing the logistics of export shipments, and managing the documentation process. Additionally, will be responsible for maintaining clear and effective communication channels with clients and internal stakeholders, ensuring exceptional service delivery at all stages of the export process.

Responsibilities:

• Communicate with customers concerning scheduled shipments.
• Coordinate Export Loading orders, which includes verifying loading readiness with customers, arranging bookings with shipping agents and correspondents, and issuing loading instructions to carriers, along with loading notes, as necessary.
• Data entry into the company’s ERP system (Orian).
• Generate and distribute loading documents such as Bills of Lading (B/L) and certificate etc.
• Manage the issuance of commercial invoices.
• Ensure the timely update of loading orders and dispatch relevant documents to correspondents worldwide.

• Excellent communication and interpersonal skills, both written and verbal, with customers and suppliers.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Team spirit and collaboration mindset.
• Advanced business writing and oral skills both in Greek and English.

To qualify for the role, you must have:

• Bachelor’s degree in Logistics, Maritime Studies, Business administration or other related field.
• Minimum 2 years of experience in Customer Service & Operations or relevant position.
• Previous experience in the shipping freight forwarding industry is desirable.
• Proficiency in Orian ERP will be considered a plus.
• Advanced MS Office skills.

• Competitive remuneration package
• Life and medical insurance.
• Provision of technological equipment.
• Excellent career opportunities and learning development.
• Modern and friendly working environment.
• Working within an outstanding Team of experts in a dynamic and fast-growing organization.

Next Steps:

If you are interested in the above role, then click to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity, you're eager to explore, don't hesitate – apply today!

We respect your personal data. All personal information in your application and CV will remain strictly confidential.

At Streem Global we believe in the power of diversity and inclusion to drive innovation and success. We welcome individuals from all backgrounds, experiences, and perspectives to join our team. We are committed to fostering an inclusive work environment where every employee feels valued, respected, and empowered to contribute their unique skills and talents. Embracing diversity not only enhances our workplace culture but also strengthens our ability to tackle challenges and find creative solutions. We invite you to be a part of our diverse and inclusive community, where your differences are celebrated and contribute to the collective excellence of our team.