MEET EMEA Service Center Analyst (English & other European Languages)

Pfizer

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ThessalonikiLocation

Thessaloniki

11 days ago

Posted date

11 days ago

Mid-levelMinimum level

Mid-level

Full-timeJob type

Full-time

ConsultingJob category

Consulting

Receive, review and document all transactions coming into the Service Center
Closely monitor any Meeting Planning Agencies (MPAs) assigned to transaction, ensuring that the logistics actions for the events are completed in accordance with SLAs (Service Level Agreements) and to the quality expected from Pfizer
Ensure assigned My Anti-Corruption Processes and Policies (MAPP) transactions are compliant with MAPP policy, Country Annex, Country Profile, MEET Standards and are properly documented across MEET systems.
Detailed review / submission of all MEET data/submissions to ensure accuracy
Responsible for completing compliance check list of compliance activities
Ensure that contracts and letters for MEET transactions are reviewed and signed appropriately
Create and execute healthcare contracts for external healthcare professionals, ensuring fair market value is accurate (per FMV calculator) and the healthcare provider (HCP) is qualified (CV review)
Work with market colleagues or business leaders to identify MAPP / HCP related transaction and support field force as needed with applicable meetings
Work with Business to resolve any errors, issues, or rejections resulting from transaction review
Perform exception remediation as needed
Collect audit support and documentation review for transaction
Post-event reconcile budget / plan to outcome
Complete other close-out activities as needed
Support payment and processing activities as needed including getting account info, vendor maintenance, meeting PO, card management, down payments, and individual logistics payments

BASIC QUALIFICATIONS

Minimum of bachelor's degree in Business, Finance, or a related discipline
Up to 2 years of experience in compliance, and customer focused operations with significant volumes and risk (incl. audit and/or finance experience)
Fluency in English is a must; any additional European language preferred
Strong written and verbal communication skills enabling effective communication with all levels of management
Proficiency in PC skills (MS Excel, Word, PowerPoint) required
Ability to balance demand from multiple stakeholders
Good organizational skills to coordinate and manage multiple priorities
Strong customer service skills and mindset
Understanding of accounting terms and financial cycle
Understanding of compliance/financial controls
Strength with multitasking and ensuring accurate detail
Ability to work under pressure and to handle several projects at once
High level of self-motivation, energy and flexibility
Strong interpersonal and organizational skills

PREFERRED QUALIFICATIONS

Experience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controls
SAP / Ariba experience preferred
Previous experience with pharmaceutical companies
Understanding of MAPP Policy terms and healthcare compliance policies
Experience with Foreign Corrupt Practices Act transactions preferred
Strong compliance experience and financial or audit controls background.
Strong technical skills in managing transactions within a global system
Demonstrated ability to work as a team: the ability to influence and collaborate with peers to achieve meaningful outcomes and create business impact
Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
Highly focused on customer service

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To apply please visit our website www.pfizercareers.com and search job MEET EMEA Service Center Analyst (English & other European Languages), id 4925457.

Please apply by sending your CV and a motivational letter in English

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JOB SUMMARY

MEET EMEA Service Center Analyst (English & other European Languages)

Pfizer

Thessaloniki

11 days ago

Mid-level

Full-time