Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.
Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.
W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.
The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking an ICT Junior Systems Administrator. The successful candidate needs to have organizational skills and a high ability to multitask. team. This role involves providing essential first-level IT support, managing IT assets, and ensuring the smooth operation of our IT systems. The ideal candidate will be a tech-savvy individual with excellent communication skills, ready to handle a variety of IT tasks.
Responsibilities
- Technical Support: Provide first-level IT support to hotel staff, addressing and resolving technical issues related to hardware, software, and network systems.
- System Maintenance: Assist in managing all software and hardware installations, updates, and maintenance.
- Network Management: Support the maintenance of LANs, WANs, network segments, Internet, and intranet systems.
- Security: Ensure the security and efficiency of IT infrastructure through access controls, backups, and firewalls.
- User Management: Set up accounts and workstations for new employees and manage user access.
- Troubleshooting: Monitor system performance and troubleshoot issues and outages.
- Documentation: Maintain IT documentation, including technical manuals and IT policies.
- Training: Develop expertise to train staff on new technologies and IT procedures.
- Vendor Coordination: Coordinate with vendors and other IT personnel for problem resolution.
Requirements
Previous experience 1-2 years in some of the following areas is desirable:
- Experience with PMS: Familiarity with Opera Property Management System (PMS) or a similar one. The candidate should be able to assist in managing user accounts and troubleshooting issues.
- Microsoft Office 365: Proficiency in Microsoft Office 365, including user management and email configuration. The candidate should be able to support staff in using Office 365 applications effectively.
- Firewalls: Basic understanding of firewall configuration and management. The candidate should assist in monitoring network traffic and responding to security incidents.
- Servers Architecture and Management: Involvement with server hardware and software, including basic installation and configuration.
- Access Points: Basic understanding of wireless access points and network management. The candidate should be able to assist in configuring and optimizing wireless networks.
- Previous experience working in the hospitality industry is beneficial for understanding the specific IT needs and challenges faced by hotels.
- Bachelor degree/Diploma/Certification in IT is required
- Strong problem-solving skills and the ability to troubleshoot and resolve system issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefits
- Competitive compensation package
- On going training opportunities
- Accommodation in the vicinity of Navarino Dunes (for non Messinians)
- Meals within the premises
- Private Medical Plan
- Use of Navarino Dunes Facilities, according to the relevant policies