The Customer Engagement Representative - Primary Care will be responsible for relevant healthcare professionals and key customers in order to improve access of patients to our products.

Location: Heraklion

Major Areas of Responsibilities

• Plan Development, Activities Implementation and Monitoring of Key Customers.
• Analyze and understand the needs and expectations of stakeholders, finding the 'customer insight'. Set and update prioritizations based on analysis and segmentation of healthcare professionals.
• Identify the market drivers and shapes on a territorial basis strategy, with a view to achieving targets for the assigned products.
• Plan, organize and execute product presentation to healthcare professionals regarding the use of the product, mode of action, features and benefits.
• Keep up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations.
• Plan work schedules and weekly/ monthly timetables. This may involve working with the sales, key accounts, marketing, medical team or discussing future targets with the District Sales manager.
• Develop of networks/ referrals between special population.
• Develop short and long term objectives for targeted stakeholders, targeted main accounts, identify future success factors and propose specific activities to achieve them.
• Observe, record and report competitor activities executed in the territory.
• Constantly endeavor to improve product and disease knowledge at company standards in order to deliver appropriate information to physicians effectively and professionally.
• Regularly attending company meetings, technical data presentations and briefings.
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector.
• Effectively builds rapport and relationships with customers across virtual environments; utilizes current digital tools effectively (e.g., Zoom, WebEx, Microsoft Office) for successful customer engagement;
• Stay informed about the activities of health services in a particular area.

Qualifications and Experience

• University degree. Preferable in Science, Health Sciences or Business
• 3+ years experience in pharma sales field
• Fluency in Greek and English languages
• PC literacy
• Travelling possibility

Key Capabilities / Competencies

• Customer orientation
• Accountability
• Impact and influence
• Networking
• Teamwork
• Self-Awareness
• Change agile
• Opportunity to up-skill
• Increased self- motivation
• Communication and negotiation skills
• Demonstrable ability to build credible relationships with prescribers and non-prescribers

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To apply please visit our website www.pfizercareers.com and search job Customer Engagement Representative - Primary Care (Based in Heraklion, Crete) id 4933994.

Please apply by sending your CV and a motivational letter in English.