Ref:5650/OD/ESS/GR
Operations Director
Job post no longer accepts applications
16-50
Staffing and Recruitment
2 months ago
Posted date2 months ago
OperationsJob category
OperationsICAP Executive Search & Selection is one of the premium consultancies and part of ICAP People & Employment Solutions, the largest HR Services Provider in Greece and Cyprus. With more than 50 years of experience, we specialize in assessing and recruiting Senior to Middle-Level Executives across all sectors.
ICAP Executive Search & Selection, on behalf of its client, a top-tier Luxury Hospitality firm is looking for a seasoned Operations Director.
Operations Director (5650/OD/ESS/GR)
Role Overview:
The Operations Director will oversee the seamless operations of the company’s distinguished properties. This pivotal role requires effective communication and coordination with outsourced service providers, business partners, and high-end retailers, ensuring the properties maintain their impeccable standards and continue to offer unparalleled experience to guests.
Key Responsibilities:
- Managing and overseeing all Facilities Management of the properties, security, cleaning, maintenance, landscaping services etc., all of which are outsourced to third-party providers.
- Maintaining strong relationships with operators and high-end retail organizations, and collaborating with them to address and resolve daily operational issues.
- Coordinating and managing IT operations outsourced to third-party providers as well, to ensure efficient and reliable service delivery, supporting overall business operations.
- Managing and overseeing certification process for certain properties, ensuring compliance with all necessary standards and regulations.
- Collaborating closely and reporting daily operational matters to the CEO and CFO, providing regular updates and insights on facilities management, IT operations, and other relevant areas.
Candidate Profile:
- Proven senior experience in operations/ asset management/ facilities management, ideally accompanied with experience in the hospitality sector.
- Bachelor's degree in Business Administration, Facilities Management, Information Technology, or a related field. An MSc, MBA will be an asset.
- Strong leadership and managerial skills.
- Business partnering mindset.
- Ability to work effectively with third-party service providers.
- Excellent communication and ability to address challenges proactively and innovatively.
- Navigate changes and manage multiple priorities seamlessly.
- Knowledge of luxury hospitality standards and practices is a plus.
JOB SUMMARY