Ref:CSSTR_0724ML
CS Supervisor Opportunity with a Leading Travel Company in Athens, Greece
Job post no longer accepts applications
2 months ago
Posted date2 months ago
OperationsJob category
OperationsPartly remoteRemote policy
Partly remoteAre you passionate about delivering exceptional customer service and optimizing operations? Representing a premier travel company founded in 2015 in Athens, Greece, we are seeking a talented Customer Support Supervisor to join their dynamic team. This company is redefining travel with personalized, in-destination experiences.
Key Responsibilities:
- Enhance customer experience through personalized interactions 😊
- Monitor and maintain performance metrics to ensure quality service 📈
- Collaborate with other teams to stay informed about company products and services 🤝
- Provide coaching and training to support team members 👥
- Manage day-to-day operations and handle escalations effectively ⚙️
Requirements:
- Bachelor’s Degree in Management or a related field 🎓
- Minimum 5 years of customer service experience, preferably in the tech industry; experience in the hospitality industry is also a plus 💼
- At least 2 years of supervisory experience 👥
- Excellent communication and interpersonal skills 💬
- Proficiency in MS Word, Excel, and digital technologies, with a natural aptitude for navigating digital platforms 🖥️
-
Fluent in English (both oral and written) and native Greek
- Ability to work independently and solve problems creatively 💡
Benefits:
- Competitive salary package 💰
- Private Health Insurance Plan 🏥
- Vibrant work environment in the heart of Athens 🌆
- Flexible work-from-home policy (Hybrid model) 🏡
- Tools and support for success in your role 🛠️
Interested? Apply now 📥 and become part of a fast-growing company that offers flexibility and opportunities for growth! 🌱
JOB SUMMARY
CS Supervisor Opportunity with a Leading Travel Company in Athens, Greece
Athens
2 months ago
Mid-level
Full-time