Santikos Collection, a renowned hospitality company known for its luxury resorts and hotels, is currently seeking an enthusiastic and customer-focused F&B Attendant to join our team. This position will be based at The Alex in Kastella, Piraeus, providing exceptional dining experiences to our valued guests.
As an F&B Attendant, you will play a vital role in delivering outstanding service and ensuring guest satisfaction. You will assist in the preparation and set-up of dining areas, take orders, serve food and beverages, prepare soft drinks and maintain a clean and organized dining environment.
We are looking for individuals who are passionate about providing exceptional customer service, have a strong attention to detail, and thrive in a fast-paced environment. Previous experience in a similar role within the hospitality industry is preferred.
If you have a positive attitude, excellent communication skills, and a genuine passion for creating memorable dining experiences, we would love to hear from you.
Responsibilities
- Set up dining areas and ensure they are clean and presentable.
- Welcome and seat guests in a friendly and courteous manner.
- Take accurate food and beverage orders from guests.
- Deliver orders to tables promptly and accurately.
- Provide excellent customer service and address guest inquiries and concerns.
- Ensure guest satisfaction by anticipating needs and exceeding expectations.
- Maintain cleanliness of tables, dining areas, and workstations.
- Assist with the preparation and presentation of food and beverages.
- Adhere to health and safety guidelines and company policies.
Requirements
- Previous experience in a similar role, preferably within the hospitality industry.
- Strong customer service and interpersonal skills.
- Excellent communication skills, both verbal and written.
- Ability to work well in a team and handle multiple tasks.
- Attention to detail and accuracy.
- Flexibility to work variable shifts, including weekends and holidays.
- Fluency in English; additional languages are a plus.