In detail, the Information Office Assistant will be responsible:

For handling:

• The Information Office and guiding all visitors regarding store locations and Marketing/Promotion activities of the Shopping Center.

• The Shopping Center call center line, providing information and directions to those interested.

• All customer service utilities (children's strollers, wheelchairs, umbrellas, etc.).

• Any announcements made in the Shopping Center through loudspeakers.

• The found – lost procedure of the Shopping Center.

• The Gift Cards transactions to interested visitors.

• The responses to the shopping center info mail address.

• Assist the daily operation of the center, if and when needed.

   

For supporting the Center Management team:

• In all the Health & Safety plans and procedures, ensuring the safety of visitors and the whole Shopping Center.

• In communicating with the store operators to update all contact details of each store.

• In providing secretarial support, if required.

• Assist the daily operation of the center, if and when needed, especially in terms of Operations Excellence.

   

You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:

Academic Qualifications: 

• Excellent command of the English language; any other language will be considered as an asset.

• Mastery in MS Excel and PowerPoint.

Professional Experience: 

• 3 years of minimum relative working experience in a customer service role; experience in reception is consider as a plus.

On a personal side, the ideal candidate has: 

• Excellent organizational, communication and interpersonal skills and team spirit.

• Customer-centered behavior and problem-solving ability.

• Ability to work under pressure.

• Ability to work on shifts and on Weekends.