Job Title: Villa Manager

Location: Corfu, Greece

Position Type: Fixed term contract for peak season

Job Description:

We are seeking an experienced and dedicated Villa Manager to oversee the daily operations of a luxury villa in Corfu. The ideal candidate will ensure that guests receive exceptional service while maintaining the villa's highest standards of excellence.

Key Responsibilities:

• Guest Relations:
• Serve as the primary point of contact for guests, addressing inquiries and providing concierge services to enhance their experience.
• Ensure a warm and welcoming atmosphere, fostering positive relationships with guests.
• Property Management:
• Oversee the maintenance and upkeep of the villa, ensuring all areas are clean, safe, functional, and well-presented.
• Coordinate with service providers/suppliers, including housekeeping, gardening, and pool maintenance.
• Manage and control all necessary certificates/paperwork needed for the operation of the villa.
• Crisis management related either to building issues (eg. power failure, lack of water supply etc.) or guest issues (eg. medical issues etc.).
• Inventory control and relevant issues. Checking for damage before and after lettings to ensure cause or source of damage is identified and rectified.
• Deployment and monitoring of Health & Safety plans.
• Staff Management:
• Source, hire, train, and supervise contracted staff/sub-contractors to provide value-added villa services, ensuring they adhere to the villa's standards of service.
• Schedule staff shifts and manage daily operations.
• Financial Management:
• Monitor budgets and expenses, ensuring efficient use of resources.
• Handle financial transactions, including guest payments and vendor invoicing.
• Event Planning:
• Organise and coordinate events or activities as requested by guests.
• Liaise with local vendors for catering, entertainment, and other services.
• Local Knowledge:
• Provide guests with information about local attractions, dining, and activities, enhancing their stay and providing booking service where required.

Qualifications:

• Previous experience as a villa manager, or in a similar role within the hospitality industry.
• Strong leadership and organisational skills.
• Excellent communication and interpersonal skills.
• Knowledge of the Corfu area, including local customs, attractions, and services.
• Proficiency in English & Greek or other languages is a plus.
• Computer literacy and ability to deal with modern infrastructure.
• Ability to work flexible hours, including weekends and holidays.
• Driving licence for passenger vehicles (up to 8 people).

Preferred Skills:

• Experience in event planning and coordination.
• Strong problem-solving abilities and a proactive approach to guest service.

Compensation:

• Competitive salary commensurate with experience.
• Bonus and incentive compensation package linked to service provided, guest feedback and repeat bookings.
• Opportunities for professional development.

Application Process:

Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for this position.

Applications should be sent to vantage@red.gr