Jumeirah Group in Dubai is hiring:

GUEST RELATIONS EXECUTIVE (HEAD HOSTESS)

Responsibilities

• Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards

• Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual

• Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.

• Responsible for the warm welcome of all the restaurant’s guests in a friendly and timely manner.

• Ensures fond farewell of each guest encouraging them to return.

• Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.

Qualifications

• Secondary education

• 1-2 year in Guest Service experience in a 5 star hotel

• Fluent English communications skills

• Must possess interpersonal skills and ability to work in multi-cultural environment

• Knowledge of Food and Beverage applications (micros, epicure)

Benefits

• Uniform
• Laundry
• Travel Expenses
• Friends & Family Discounts