Front Office Executive / Receptionist

Porto Zante Villas & Spa, one of the world’s most exclusive resorts, recognized among the "68 Best Hotels & Resorts in the World" by Condé Nast Traveller, is seeking a Front Office Executive - Receptionist to deliver an exceptional guest experience in a boutique, ultra-luxury setting.

This role is ideal for a highly professional and service-oriented individual with experience in luxury hospitality. The position offers the unique opportunity to work in a resort that welcomes some of the world’s most prominent and discerning guests, including royalty, celebrities, and business leaders.

Key Responsibilities

• Greet and welcome guests with warmth, professionalism, and discretion.
• Handle VIP check-ins/check-outs with efficiency and personalized service.
• Assist guests with reservations, special requests, and concierge services, ensuring a flawless stay.
• Coordinate with all departments to anticipate and fulfill guest needs proactively.
• Manage daily front office / reception operations, ensuring smooth communication and attention to detail.
• Handle guest concerns with discretion and immediate resolution, ensuring an exceptional experience.
• Maintain accurate guest records, ensuring seamless service personalization for returning visitors.

Qualifications

• Previous experience in a luxury resort, 5-star hotel, or high-end hospitality environment.
• Fluent in English (Greek or additional languages will be considered an asset).
• Exceptional communication & interpersonal skills, with a warm yet professional demeanor.
• Strong organizational skills and the ability to multi-task under pressure.
• Experience in Opera/Fidelio PMS or similar hotel management systems is a plus.
• Polished appearance and excellent attention to detail.

What We Offer

• Competitive salary & performance-based bonus.
• Medical Insurance
• The opportunity to work in one of the world’s most exclusive resorts, catering to UHNW guests.
• Ongoing training & career development in ultra-luxury hospitality.
• Complimentary accommodation nearby.
• Daily meals & complimentary transportation to/from the resort.

To apply, please submit your CV with a recent photo.