GUEST RELATIONS OFFICER
501-2000
Hospitality
Responsibilities:
- Review arrival lists
- Welcoming guests in a friendly and professional way
- Providing information about facilities, programs and other services
- Anticipate guest needs and build rapport with customers
- Addressing and escalating customer complains
- Ensure compliance with quality standards and operating procedures
Require Skills & Qualifications:
- Bachelor’s degree in hospitality management, Tourism, Business Administration or relevant field
- Minimum 1 year working experience in similar position, preferably within the hospitality industry
- Excellent communication and active listening skills
The company offers:
- Competitive remuneration package
- Accommodation
- Excellent working conditions in a pleasant and dynamic environment
- Career development opportunities
The CV should be accompanied by a recent photograph.
All applications will be handled with strict confidentiality.
Contact Details Email: hr@portocarras.com Phone: +30 23750 77441
JOB SUMMARY
GUEST RELATIONS OFFICER