What you will do:

• Generate accurate invoice to customers.
• Pay attention to details on customers’ special requirement.
• Reviews on system data to ensure all customer master & data is up to date.
• Fixing errors, i.e. date, services upgrade/downgrade. Create credit memo when needed.
• Prepare weekly reporting to ensure no missing billing.
• Provide information to internal and external customers regarding billing matters.
• Create credit memo & rebill.
• Ensure all customers supporting documentation in place with customer reference number.
• Maintain customer contact information in the system.
• Work with accounting team to ensure all revenue is captured correctly. Otherwise, need to work with accounting team to rectify the revenue portion.
  
  

What we need from you:

• 2-4 years’ experience in a similar role
• Proficiency with MS Excel.
• Ability to handle situations in a professional business manner with excellent written and verbal communication skills.
• Excellent time management and problem-solving skills.
• Ability to work effectively as part of a team.