Medical Secretary - Clinical Coordinator

We are looking for a long-term, medical secretary- clinical coordinator, to assist our new dermatology clinic in Athens, as well as our established clinic in London on a remote way.

The successful candidate should meet the below criteria.

Qualifications

• Minimum 2 years experience in the customer service sector.
• Perfect knowledge of the English language, able to understand different accents over the phone.

Preference might be given to applicants who have lived in the past in an English-speaking country or are native speakers.

Required skills:

• High organizational skills: attention to detail, critical thinking, problem-solving, and coordination.
• Able to work in a fast-paced target driven environment.
• Politeness and marketing skills.
• Very good knowledge of computers.
• Trustworthy and genuine persona.

Responsibilities

• Manage the office operations to a high standard.
• Answering calls and booking in patients.
• Dealing with inquiries from patients daily including telephone and email queries.
• Liaise with insurance providers regarding patient authorization and claim payments.
• Raise Invoices to patients.
• Oversee and contribute to any marketing ideas/campaigns – brainstorming and team effort required • Promote additional services to existing clients and customers • Liaise with the Doctors and clinic management regarding appointments to optimize time schedules.