Zealots of Nature a company that specializes in Personal Care and Cosmetics, part of COCO-MAT group of companies is currently seeking:

Sales and Customer Support Coordinator

Location: Metamorfosi

About the role: As a Sales and Customer Support Coordinator, you will play a crucial role in ensuring the smooth and efficient operations of the sales department. This position involves supporting the sales team with various administrative tasks, managing customer inquiries, preparing sales reports, and assisting with order processing and customer relationship management.

Key Responsibilities:

• Provide administrative support to the sales team
• Handle order entry, processing, and tracking
• Manage inventory levels and assist with order fulfillment
• Respond to customer inquiries and provide assistance with product information, pricing, and order status
• Resolve customer issues and complaints in a timely and professional manner
• Maintain and update customer records in the CRM system

Qualifications:

• Bachelor’s degree in Business Administration or any related field
• Previous experience in sales support, sales administration, or customer service role
• Experience with CRM software is a plus
• Proficiency in English

Skills:

• Ability to work independently and as part of a team
• Strong attention to detail
• Proactive and resourceful with a positive attitude
• Customer-focused mindset with a commitment to providing exceptional service
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The company offers:

• Competitive salary
• Pernament contract of employment
• Private health insurance
• Extra benefits as an employee of COCO-MAT Group of companies