Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Fitness Instructor / Personal Trainer is under the guidance of the Fitness Manager and provides personal assistance to any individual booking private training sessions.

Duties & Responsibilities:

• Supports Mandarin Oriental’s philosophy and culture, using Guiding Principles and the Pillars of Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Follows all Standards and Procedures as taught by legendary trainers and the Fitness Manager.
• Conducts fitness & wellness classes in a professional manner and according to the Standard Operating Procedures of the department.
• Is responsible for maintaining accurately the fitness classes and scheduled program, as well as for maintaining the cleanliness of the entire Fitness & Wellness areas.   
• Ensures that a high standard of service is maintained throughout the Fitness & Wellness department.
• Organizes private and group classes, taking into consideration the guest needs & preferences.
• Has good understanding of all Spa Wellness & recreation services offered.
• Ensures that a high standard of service is maintained throughout the Fitness Centre.
• Assists in the operations of all fitness center departments as required.
• Assists in the smooth flow of the guest’s journey throughout the day.
• Proactively assists all guests when necessary.
• Conducts fitness assessments, personal training & classes.
• Has knowledge of current fitness trends in the industry.
• Attends all training courses as deemed necessary, and adheres to training as set down by the Fitness Manager.
• Performs as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Fitness Manager
• Assists in the smooth flow of the guest’s journey throughout the day.
• Performs any reasonable tasks requested by senior management.
• Maintains inventory of equipment/props and foresees guest usage of what and when is needed – to coordinate ordering.
• Offers advise within the realms of knowledge relating to any guest concerns.
• Monitors effectiveness and popularity of Fitness programs – advising Fitness Manager of any necessary changes/additions etc.
• Conducts colleague classes where appropriate.
• Reports any equipment malfunctions or damage immediately to engineering department and records it in the Maintenance folder.
• Maintains all equipment in good order.
• Assists in all equipment cleaning and maintenance checks thoroughly and diligently according to daily Standard Operating Procedures.
• Puts away all equipment left unattended by guests.

Qualifications / Experience:

• EU Passport or valid Residence Permit is mandatory in order to work in Greece.
• Good written and verbal level of the English language.
• Personal Training certification and CPR certification.
• Minimum 3 years of experience in hospitality.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance for all Colleagues.
• Free meals at Colleagues' Dining.
• Laundry of uniforms.
• Colleague recognition and reward program.
• Learning & Development Program.
• Task force Opportunities across the Group of Mandarin Oriental.
• Colleague Social events and Wellness programs.
• Various discounts provided within the Resort and in the nearby area.