English Customer Service Specialist
Η θέση δε δέχεται πλέον αιτήσεις
2001-30000
Εξυπηρέτηση πελατών / Τηλεφωνικό κέντρο
πριν 6 μήνες
Ημ. ανάρτησηςπριν 6 μήνες
Χωρίς προϋπηρεσία / Χωρίς εμπειρίαΕπίπεδο εμπειρίας
Χωρίς προϋπηρεσία / Χωρίς εμπειρίαΠλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηTeleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of 12.500+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
- Fluency in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend and get up to €3.500 depending on the language
- Health care discounts and benefits
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
English Customer Service Specialist
Μοσχάτο
πριν 6 μήνες
Χωρίς προϋπηρεσία / Χωρίς εμπειρία
Πλήρης απασχόληση