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Italian and/or French-Speaking Customer Experience Officer – Cyprus, Greece or Remote
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Italian and/or French-Speaking Customer Experience Officer – Cyprus, Greece or Remote

 

The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results

 

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Italian and/or French speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

 

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

 

All applications will be treated with strict confidentiality!

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Italian and/or French-Speaking Customer Experience Officer – Cyprus, Greece or Remote
Αθήνα
πριν 2 μήνες
Entry / Αρχάριος
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