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Guest Agents, NUMO Ierapetra, Curio Collection by Hilton

About Us

At Numo Hotels & Resorts, we exist to redefine the essence of hospitality, bringing

you a fresh and modern twist—just like our name suggests! We blend a unique,

elegant atmosphere with a vibe that goes beyond expectations, all while creating a

welcoming and secure space for our amazing team.

Our company is built on a foundation of key values: integrity, teamwork, respect,

kindness, and creativity. These values drive our actions, foster collaboration and

inspire innovation in all that we do.

NUMO Ierapetra

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a

fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores

and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy

design and a vibrant atmosphere. It’s where modern style meets the laid-back charm

of Ierapetra, perfect for those looking to unwind in style.

Get the chance to work in the hotel that was awarded the silver in Best Hotel to

Work In in 2024 at the Greek Hotel of the Year Awards.

What’s expected

  • Greet guests upon arrival and making them feel welcomed
  • Meet and exceed guests expectations by anticipating the services they might require
  • Be a source of information to guests and promote hotel’s services and facilities or local unique experiences
  • Accommodate general and unique requests
  • Diffuse conflict or tense situations with guests
  • Build a long term relationship with the clients
  • Excellent cooperation with other internal departments to ensure guest satisfaction


Requirements

  • Bachelor Degree in Tourism or Hospitality Management
  • At least 3 years of previous service in a corresponding position in 5 * star hotelsExcellent knowledge of English
  • Very good knowledge of German language and proven oral communication skills
  • Excellent computer skills
  • Previous service in customer service departments


Benefits

  • A salary that makes Mondays better – Competitive pay for your awesomeness.
  • Training that’s anything but boring – On-the-job learning and workshops to keep you sharp.
  • Grow while you glow – Opportunities for professional development at every step.
  • Live the resort life – We’ve got accommodation sorted if needed.
  • Daily treats – Enjoy delicious meals in our staff restaurant.
  • Take advantage of exclusive employee discounts on hotel stays worldwide, made possible through our partnership with a leading international hotel chain.
  • Work the Winter Abroad – Ready for a new adventure? Discover exciting career programs made possible through our partnership.

But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:

  • Teamwork – We’re stronger together!
  • Integrity – Do the right thing, even when no one is watching!
  • Respect – We honor all voices, and every idea counts!
  • Kindness – A smile goes a long way!
  • Creativity – If you can think outside the box and color outside the lines, you're our kind of person!

It’ shouldn’t be just a job, it should be a lifestyle!

We are an equal opportunities employer – All applications will be considered as

confidential.

Only suitable candidates will be contacted.

#ShapeTomorrow

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Guest Agents, NUMO Ierapetra, Curio Collection by Hilton
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