🌐 Location: Athens, Greece (On-site)
🕒 Schedule: Full-time, 8hrs per day in rotating shifts, 5 days per week Monday to Sunday
Kariera group, on behalf of our client, a leading call center company, is seeking Dutch native speakers for an exciting new opportunity in their customer care team. 🚀
About the role:
You will be providing customer support for a leading multinational automotive company known for its innovative and high-quality vehicles. Your role will involve assisting customers with various inquiries related to vehicle repairs, product information, and dealer locations, ensuring a seamless and satisfying customer experience.
Your responsibilities:
- Assist Customers 📞💻: Handle queries via phone and email, providing accurate information.
- Update Records 🗃️: Maintain customer records in the CRM system.
- Support Services 🛠️🚗: Help with vehicle repair issues, product inquiries, and dealer location requests.
- Website Assistance 🌐: Guide customers through website navigation and encourage registration for brand communication channels.
- Issue Escalation ⚠️: Escalate unresolved issues to the next level of customer care when necessary.
What we are looking for:
- Native Dutch Speaker & English fluent
- Advanced Written Communication Skills ✍️.
- PC Proficiency 🖥️
- Automotive Knowledge 🚗: A bonus, but not essential.
- A positive attitude 🙌 and a willingness to learn are essential. Previous experience is a plus!
Why join this team?:
- Competitive Salary & Benefits 💼: 1.300€ gross & comprehensive benefits package.
- Paid Training & Career Development 📚: Get fully trained
- Relocation Support 🏠: Assistance to help you settle in Greece with a relocation package.
- Career Growth 📈: Excellent opportunities to grow and advance within the company.
- Friendly, Supportive Team 🌟: Join a welcoming, supportive team with a focus on personal growth and a positive atmosphere.
- Work for a Global Leader 🌎: Be part of a top multinational automotive company that values innovation and customer satisfaction.
Ready to make an impact and grow your career?
Apply today and become part of an exciting new team! 🎯