The Kid’s Manager will play a crucial role in ensuring that our youngest guests have a memorable and delightful stay. This position requires a passion for creating magical moments for children and families, as well as exceptional organizational and communication skills.

Key Responsibilities:

Leadership:

• Team Leadership: Recruit, train, and supervise a talented team of childcare staff, ensuring they are motivated, well-trained, and ready to deliver exceptional service.
• Staff Scheduling: Develop and manage schedules to maintain appropriate staff-to-child ratios while keeping operations smooth.

Welcome and Engage:

• Greet and welcome little guests and their families upon arrival.
• Create a warm and friendly atmosphere, ensuring a positive first impression for young visitors.

Tailored Services:

• Develop and implement age-appropriate amenities and services for children, including welcome gifts, activity kits, and special treats.
• Coordinate with other departments to ensure that rooms are child-friendly and equipped with necessary items.

Activity Planning:

• Organize and oversee a variety of engaging activities for children within the hotel premises.
• Plan and execute special events for children, such as birthday celebrations and themed parties.

Education and Entertainment:

• Collaborate with educational programs and entertainers to provide enriching experiences for young guests.
• Ensure that in-room entertainment options are suitable for children and adhere to the highest standards of safety.

Safety and Security:

• Implement safety protocols to create a secure environment for little guests.
• Train staff on child safety procedures and emergency response protocols.

Communication:

• Maintain open and transparent communication with parents to understand their needs and preferences for their children's stay.
• Act as a liaison between the hotel and families to address any concerns or special requests.

 

Qualifications:

• Childcare or education-related certifications.
• Proven experience in a similar role within the hospitality industry.
• Understanding of child safety and child-friendly service standards.
• CPR and First Aid certification is preferred.
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication (both verbal and written), negotiation and administrative skills.
• Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.
• Availability to work in shifts.

 

Additional Information:  We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you are dedicated to delivering exceptional little guest experiences join our team and be part of our journey towards excellence!