Epsilon Net SA, the largest IT group of companies in Greece, is seeking for the department of Fuel Services, Field Engineers in Athens.

Responsibilities:

• On site Hardware installation, Support, repair of Fuel and IT Equipment/Applications

• Assist users in resolving software/hardware/system related issues by phone, remote, on site.

• Provide work around steps for customers to prevent or minimize impact of problem reported.

• Carry out research to find out the problems and develop solutions using remote access tools.

• Confirm support contract status and determine whether requested support is in scope of the contra

• Build positive relationships with customers

Requirements:

• Degree in IT field or Electronic Engineering

• Ability to troubleshoot, test, repair and service technical equipment

• Previous experience in similar position (experience in Fuel Position will be considered as a plus)

• Understanding of safety guidelines

• Skilled in repair of electronics boards- soldering iron usage.

• Ability to work flexible shifts

• Skilled in Microsoft Office, Windows Operating Systems, basic Networking Equipment

• Excellent communication and organizational skills

• Good understanding in English

We Offer:

• Multi-awarded working environment (10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 1 Best Workplace in Technology Awards).

• Competitive remuneration package.

• Ongoing training, opportunities & career development.

• Private medical insurance.

• Psychological support line.

• Online personal- training programs.

• Free participation in Epsilon Training & Epsilon College educational programs.