Key Responsibilities:

• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes, and best practices.
• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Uphold health and safety guidelines and enforce compliance.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Implement quality assurance measures for products/services and monitor production KPIs.
• Enhance customer service quality and satisfaction.
• Analyze data to identify process improvement opportunities and cost savings.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Stay updated on industry trends and best practices.
• Integrate new technologies and business processes as needed.
• Maintain service operations to ensure sustainability.

Candidate profile:

• 3-5 years of experience in a luxury restaurant
• Bachelor’s degree in business administration
• Master’s degree will be considered an asset
• Excellent knowledge of English.
• Excellent PC Skills use of MS Excel, MS PowerPoint and MS Word.
• Team Player
• Coordination and Problem-Solving skills
• Good Communication and Relationship skills
• Organizational skills
• Ability to operate under pressure and deadlines

We offer:

• Competitive remuneration package based on qualifications and experience
• Challenging working environment
• Opportunity for career development