CPI’s mission is to support businesses and professionals to improve their productivity and

We partner international firms in the markets of printing, digitization and document management, surveillance and security, retail receipts and billing and education.

Our Values: Trust | Respect | Team spirit

What you will do

• Provide excellent customer service through phone, email and chat support
• Resolve customer inquiries and complaints in a timely and professional manner
• Manage customer accounts and create reports
• Collaborate with other team members to achieve departmental goals
• Manage customers web systems

What we expect from you  

• Experience working in a call center or customer-support role
• Strong active-listening and verbal-communication skills
• Proficiency in problem-solving
• Ability to multitask and manage time effectively
• IEK or equivalent degree
• Good level of English
• Good knowledge of MS office

Some of the rewards in working with us  

• Friendly work environment
• Continuous training
• Private Health & Life Insurance
• Working hours: 40h per week = 8 hours per day / 5 days a week