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Manager, Solution Delivery
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ROLE SUMMARY

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation, and our business to support Pfizer in this mission.

The Digital Manufacturing Team is responsible for the delivery of Pfizer's Core Digital Manufacturing Operations Management (MoM) capabilities at every level of the Pfizer Global Supply (PGS) Plant Network (ISA 95 Levels 0-4). These solutions are critical to Manufacturing & Lab Execution, Manufacturing Process Intelligence and Production Optimization that aim to improve product quality, increase asset utilization/uptime, automate manual workflows, and streamline plant floor operations. The Digital Manufacturing vision is to "Simplify processes and experiences to drive PGS outcomes".

The Manufacturing 4.0 (M4.0) Team supports all of Pfizer's Core Manufacturing & Engineering Solutions, while enabling a secure, seamless flow of contextualized data from the device & control levels, all the way to the top of the Enterprise. M4.0 teams develop solutions that support the following 3 value streams:

  • Manufacturing Support
  • Manufacturing Execution & Process Automation
  • Smart Factory & Predictive Operations

The Manager, M4.0 Solution Delivery will play the role of Release Train Engineer (RTE) for one of the Agile Release Trains within Manufacturing 4.0. The RTE will ensure that all the ART's solutions are delivered and released according to the prioritization set by the business drivers and value. The Manager, Solution Delivery will be accountable for tracking the flow of delivery while ensuring that teams remain efficient and progress towards agile maturity. The Manager, Solution Delivery will work closely with the Solution Train Engineer, Scrum Masters, Product Managers and Product Owners to align on the delivery of the teams' commitments.

ROLE RESPONSIBILITIES

The Manager, Solution Delivery colleague's responsibilities include but are not limited to:

  • Manage and optimize the flow of value through the ART (Agile Release Train) using various tools, such as the Program Board and Kanbans.
  • Ensure synthesis of vision, roadmap, and backlog through pre and post Program Increment (PI) planning events and ensures implementation and delivery of the agile processes.
  • Coordinate solution releases and site deployment efforts across teams to ensure that such commitments are feasible and properly planned.
  • Track and report on delivery against planned solution releases and deployments, escalate issues and roadblocks.
  • Communicate with the stakeholders, manage risks, dependencies.
  • Communicate PI calendars, ensuring teams are ready for each PI, encourage collaboration and improve agility level of ART.
  • Facilitate the PI planning event.
  • Summarize program PI objectives and publish them for visibility and transparency.
  • Ensure adherence to Guardrails and assist with economic decision making.
  • Schedule and support system Demo for the ART's integrated work.
  • Schedule and facilitate frequent 'scrum of scrums' events with all the scrum masters.
  • Schedule and facilitate PO Sync events with the product manager and the product owners.
  • Inspect and adapt workshop - Plan and schedule I&A demonstration of the entire PI.
  • Facilitate problem-solving workshop to identify process improvements for the next PI.
  • Drive relentless improvement within the ART, track delivery of teams within the ART.
  • Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets.
  • Escalate and track impediments.
  • Provide input on resourcing to address critical bottlenecks.
  • Encourage collaboration between teams and System and Solution Architects/Engineering.
  • Work with Solution Owners, and other stakeholders to help ensure strategy and execution alignment.

BASIC QUALIFICATIONS

  • Applicant must have a Bachelor's degree with 5 years of relevant experience; or Master's degree with three years of relevant experience. A Ph.D. will be considered as an asset.
  • Experience leading Agile Software Delivery.
  • Ability to work across multiple concurrent activities and successfully adapt to changing priorities as required.
  • Strong process and procedure skills, most particularly regarding System Development Lifecycle, functional enhancement governance, and stakeholder management are required.
  • Strong experience in MS Office Products (i.e., MS Word, Excel, PowerPoint, Access).


PREFERRED QUALIFICATIONS

  • SAFe RTE Certification
  • Scrum Master Certification
  • Product Owner Certification
  • GxP Systems Management Experience

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To apply please visit our website www.pfizercareers.com and search job Manager, Solution Delivery id 4916640.

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