Santo Collection Resorts & Villas, a collection of sustainable and luxury hotels in Oia of Santorini and member of the award-winning Metaxa Hospitality Group invites you to join its team. Santo Collection Resorts & Villas is looking for:

HR Specialist (semi-remote/full year job)

Lead HR functions & administrations critical to maintaining a supportive, high-performing, and guest-centered environment. In this role, you’ll ensure our people-focused culture by overseeing employee development and engagement, all while ensuring smooth HR operations in line with Greek labor laws and MHG Talent Strategy. With the collaboration of a fully supportive Central Services HR Department of MHG, you will lead all established policies & procedures.

Key Responsibilities:

• Collaborate with Department Heads to ensure the availability of the required staff to achieve high standards of products and services, ensuring customer satisfaction.
• Monitor employee performance and development through Department Heads, providing guidance and feedback.
• Manage the communication of policies and procedures and monitor their implementation.
• Manage the employee grievance and disciplinary procedures (warnings, etc.).
• Responsible for all HR administrative management for the hotel.
• Ensure compliance with the hotel’s internal rules and regulations.
• Manage work permits in collaboration with the MHG Talent Acquisition Department.
• Coordinate employee performance appraisal processes and provide relevant feedback.
• Ensure cleanliness and maintenance of employee areas (staff restaurant, accommodations, lockers, etc.).

TRAINING DUTIES

• Coordinate and monitor the hotel’s Annual Training Plan.
• Work with Department Heads to identify training needs.
• Lead the monitoring of department standards according to the "Departmental Operations Manuals".
• Provide training in the following areas:
  1. Orientation Training
  2. Hygiene and Safety
  3. Fire Safety
  4. Executive and Specialized Staff Training Programs

Qualifications / personal characteristics:

• Minimum of 2 years of experience in an HR role.
• Excellent knowledge of Microsoft Word, Excel, PowerPoint, and the ability to create/manage spreadsheet files.
• Fluent in Greek and English (both written and spoken).
• Strong organizational skills and analytical thinking.

EDUCATION

• Certification in HR / Talent Management from an international educational institute (preferably).

Benefits:

• Remote work during winter (when hotel is closed)
• Competitive salary remuneration
• Benefits & Bonuses
• Career development in a fast-paced, growing work environment
• Training opportunities (especially during Winter)
• Daily meals during the hotel operates
• Full year job (during hotel operations working on site and rest of the year working remotely)
• Friendly work environment
• Work with an HR Assistant
• Work with full support of MHG HR Central Services department (Talent Acquisition Dpt, Development Dpt, Payroll Dpt, Strategy Dpt, HR Director)