Junior IT Support Engineer
Η θέση δε δέχεται πλέον αιτήσεις
251-500
Βιομηχανία
πριν 10 μήνες
Ημ. ανάρτησηςπριν 10 μήνες
Με κάποια εμπειρίαΕπίπεδο εμπειρίας
Με κάποια εμπειρίαΠλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηΠληροφορικήΚατηγορία θέσης
ΠληροφορικήJunior IT Support Engineer
Main Duties & Responsibilities:
- Run the day-to-day technical support operations, which encompasses all troubleshooting, customer service issues, installations, and maintenance activities
- Ensure clients' issues and concerns are addressed in a timely manner
- Ensure that all problems are accurately logged within the Helpdesk system, resolved promptly and efficiently, or escalated where appropriate.
- Interact with all customers on 2nd level to help resolve IT-related issues and provides answers in a timely manner
- Practice IT asset management, including maintenance of IT component inventory and related documentation and technical specification information
- Build, deploy and maintain systems, network, and security infrastructure & applications
- Assist with projects of all sizes including technology infrastructure and software projects.
- You may on occasion be required to travel between sites including other offices and store locations.
Requirements:
- BA/BS degree in Computer Science or related technical field or equivalent experience
- At least 1 year experience in a similar position
- Good knowledge of networking in terms of equipment as well as infrastructure
- Basic knowledge of Subnetting, Switching, Routing issues as well as VPN protocols
- Excellent knowledge of English Language
- Fluent oral and written command of the Greek language
- Confident, clear communicator who is able to manage client expectations whilst remaining calm and polite.
- Ability to thrive in a team environment, collaborating and achieving shared goals with others.
- Possess strong problem-solving skills with the ability to take initiative and work independently.
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Junior IT Support Engineer
Αχαρνές
πριν 10 μήνες
Με κάποια εμπειρία
Πλήρης απασχόληση