Duties & Responsibilities:

• Troubleshoot issues and handling requests via our ticketing system.
• Support end users in person or remotely.
• Administer IT infrastructure environments such as firewall, servers and setting up VPNs etc.
• Maintain inventory control for hardware and software assets.
• Setup PCs and laptops, upgrade and install software.
• Knowledge of backup systems.
• Documenting IT procedures for hardware and software systems.
• Sometimes to work after hours/off-peak periods to complete Windows/ Server and network maintenance.
• Manage Microsoft Exchange and Office 365 licenses.
• Manage Microsoft OneDrive, Outlook and SharePoint Online-related issues.

Skills / Qualifications / Experience:

• University Degree, Diploma or Certificate in Computer Science or other related field.
• Understanding best practices in IT administration & system security.
• Excellent written and verbal communication skills in English.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Relevant experience will be considered as an advantage.
• Good knowledge of Azure and Intunes will be considered as an advantage.
• Knowledge of AWS will be considered as advantage.
• Willing to relocate to Cyprus will be considered as advantage.

To apply for this vacancy, please send your CV, along with any cover letter to info@omakservices.com quoting the above job title.

Please note that due to the high volumes of applications being received only shortlisted applicants will be responded to.