We are MOTODYNAMICS Group, and Movement is our Passion!

Our vision is to create a world of sustainable mobility without boundaries. 

We support diversity and cultivate an inclusive work environment where every member of the team can be his/her true self.

Through the iconic brands we represent – Yamaha, Porsche, Sixt – and our retail network Motodirect, we create emotions and transform lives through adventure, exploration, human connection.

We are looking for an IT Infrastructure Service Desk Agent to join our team and be part of our journey!

In your role you will need to:

• Set up workstations with computers and necessary peripheral devices (routers, printers, software etc.)
• Actively support and train users with Hardware, Software, and LAN in the form of IT Helpdesk Tickets on premises
• Collaborate with external partners for remote support of the Group’s branches
• Set up new users' accounts and profiles, deal with password- 2fa issues
• Manage user administration in Active Directory, Office 365
• Monitor and respond on Alerts (Ups, Antivirus, 365 Threats, Backup, Network disconnections)
• Investigate, test, install and upgrade new hardware/software products
• Participate in Operating systems patching procedure
• Identify computer or network equipment shortages and place orders
• Maintain hardware and software inventory
• Address issues with meeting rooms equipment

Who you are:

• Hold a degree in Computer Science or equivalent field of studies
• Up to 2 years of experience in a similar role, ideally in Technical Support, IT Administration, or a related field
• Experienced with Windows 10,11 - Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive, Etc.)
• Familiar with Active Directory, DNS, DHCP
• You have basic knowledge of networking concepts (including TCP/IP) and Office 365, Microsoft Azure, Windows Servers, Mobile Device Management, Microsoft Intune, Microsoft Endpoint
• Ideally hold IT certifications (Cisco, Microsoft, or other related fields)
• Proficient with the use of English language, both in written and spoken speech
• Team player, problem-solver and good listener

What’s in it for you:

• Join one of the Best Employers in Greece & Europe (Best Place to Work in Greece & Europe 2024) and be part of our transformative culture
• Join the forefront of innovation in the IT department of a leading automotive industry, where cutting-edge technology powers the future of mobility
• Be part of an inclusive working environment where you can be your true self, drive change and make a difference

For those who wish to thrive in a diverse and inclusive environment, don’t miss the opportunity to move, evolve, transform with us!