We are seeking a talented and motivated IT Support to join our team.

Description:

· Offers technical support to users by responding to questions and concerns

· Installing and configuring appropriate software and functions according to specifications

· Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed

· Provide orientation and guidance to users on how to operate new software and computer equipment

· Maintains LAN performance and workstations

· Organize and schedule upgrades and maintenance

· Perform troubleshooting to diagnose and resolve problems

Main Qualifications:

· Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

· Installing and upgrading anti-virus software to ensure security at the user level.

· Develop and maintain local networks in ways that optimize performance.

· Ensure security and privacy of networks and computer systems

· Establishing good relationships with all departments and colleagues.

Requirements:

· Proven experience up to 3 years as IT Technician or relevant position

· Bachelor's degree in Computer Science, engineering or relevant field

· Excellent diagnostic and problem solving skills

· Good knowledge of internet security and data privacy principles

· In depth understanding of diverse computer systems and networks

Considered as an advantage:

· Certification as IT Technician will be an advantage (e.g. Microsoft Certified IT Professional)

· In-depth knowledge of hardware and networking systems.