IT Support Engineer

 

Division: IT

Department: Information Tech/ Systems

Location: Athens International Airport, Building 57, Spata

Type of Employment: Full-time

Deadline: 16/03/2025

 

About us

AEGEAN, based in Athens, Greece, is a member of Star Alliance Group since 2010 and a proud winner of 14 SKYTRAX World Airline awards as the ‘Best Regional Airline in Europe’. Instrumental in our success have been our employees, who seek to channel their energy and motivation into the challenging industry of aviation. We are looking for enthusiastic, talented, and dedicated associates, who will become part of our family, provide services of high standards across all travel stages and contribute to the continuous improvement of our products.

 

 

If you wish to explore the exciting world of aviation, join our team!

 

 

About the role

There is currently a job opening “IT Support Engineer”, in the Information Tech/Systems. As an IT Support Engineer, you will be responsible to interact with end-users, addressing and tracking issues, providing the first line of support. You are a perfect match, if you are eager to provide great support experience, owning, troubleshooting and solving technical issues, showing collaboration and transparency within the team.

 

What you will do:

• Install and configure new hardware and software
• Ensure that the network infrastructure is up and running
• Monitor IT helpdesk, by controlling of service requests and incidents through Jira Service desk
• Provide support to end users in accordance with SLAs concerning software applications and hardware
• Be responsible for the administration of MS Windows 10/11 and mobile technologies (IOS/android)
• Participate in configuration of network and system devices

 

You fit, if you cover the following requirements:

• Bachelor’s Degree in Computer Science or another related field
• 2-4 years of professional working experience as an IT Support Engineer
• Fluency in oral and written Greek and English
• Strong knowledge in MS Office applications
• Experience in Active directory, Azure AD, Microsoft 365
• Experience in System Center Configuration Management (SCCM) or MS Intune

 

And you have competence in:

• Communicating effectively in a structured manner, with all stakeholders
• Demonstrating positive attitude with a collaborative approach
• Attention to detail
• Working under pressure, managing changing priorities and meeting deadlines
• Handling confidential information by demonstrating high sense of professionalism 

 

If you pursue your career journey with Aegean, on top of a challenging job, we offer:

• A working environment where you feel valued and appreciated
• Excellent career and development opportunities within the organization
• Flight tickets
• Private health insurance scheme

 

If this looks like an interesting opportunity for you, send us your application now!

 

Your application shall contain your CV in English language and is to be submitted until March 16, 2025.

All applications will be treated as strictly confidential. Please note that only shortlisted candidates will be contacted.

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