CS Supervisor Opportunity with a Leading Travel Company in Athens, Greece

Are you passionate about delivering exceptional customer service and optimizing operations? Representing a premier travel company founded in 2015 in Athens, Greece, we are seeking a talented Customer Support Supervisor to join their dynamic team. This company is redefining travel with personalized, in-destination experiences.

Key Responsibilities:

Enhance customer experience through personalized interactions 😊
Monitor and maintain performance metrics to ensure quality service 📈
Collaborate with other teams to stay informed about company products and services 🤝
Provide coaching and training to support team members 👥
Manage day-to-day operations and handle escalations effectively ⚙️

Requirements:

Bachelor’s Degree in Management or a related field 🎓
Minimum 5 years of customer service experience, preferably in the tech industry; experience in the hospitality industry is also a plus 💼
At least 2 years of supervisory experience 👥
Excellent communication and interpersonal skills 💬
Proficiency in MS Word, Excel, and digital technologies, with a natural aptitude for navigating digital platforms 🖥️
Fluent in English (both oral and written) and native Greek
Ability to work independently and solve problems creatively 💡

Benefits:

Competitive salary package 💰
Private Health Insurance Plan 🏥
Vibrant work environment in the heart of Athens 🌆
Flexible work-from-home policy (Hybrid model) 🏡
Tools and support for success in your role 🛠️

Interested? Apply now 📥 and become part of a fast-growing company that offers flexibility and opportunities for growth! 🌱

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CS Supervisor Opportunity with a Leading Travel Company in Athens, Greece

Kariera Group Recruitment Services

Αθήνα

πριν 5 μήνες

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