We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.

We all choose to work at IKEA because we share the unique company culture and values.

We are passionate about our business and strive for high performance.

We have fun at work and a human approach while performing.

For our new Store in Heraklion, we are looking for:

                                                   SALES COORDINATOR ( IKEA HER STORE )

                                                                      (Sal_Cor 11/24)

Reporting to the Market Commercial Manager, you will be responsible and accountable to:

• Achieving the sales & profitability budget set by the Market Commercial Manager for the CAOTH (Core Area Of The Home) of your responsibility
• Steering towards maximizing all commercial KPIs of the department
• Deliver and lead the commercial action plan for your area, taking input from the team and your manager to ensure the department supports the achievement of the agreed goals
• Ensure the best possible customer service following Active Selling and Meet & Greet principles and have customers in focus as your first
• Controlling, steering and following up all operating costs and P&L elements related to your areas of responsibility

• Selecting, developing and maintaining a motivated team capable of producing the agreed objectives and implementing all the agreed actions set in order to improve the Brand capital, the Pulse CX & the Employee Survey results

• Securing that each area you are responsible for, is properly staffed with trained and qualified co-workers during all opening hours
• Know your local market potential and work with your team and other functions to ensure your Sales departments are locally relevant

 The Skills & Qualifications:

• Bachelor’s Degree
• Very good command of the Greek & English language
• Good knowledge of Ms Office
• At least 3 years of experience in a managerial position
• Good people management skills and team oriented personality
• Achievement drive, initiative taking and problem solving skills
• Commercial Thinking
• Customer Focus
• Good planning and organizational skills
• Very good communication and interpersonal skills
• Analytical and numerical abilities
• Ability to work under pressure and strict deadlines
• Knowledge of Microsoft Navision

The People we seek:

Lead by example constantly looking for new and better ways forward

Believe in empowering people, taking ownership, making decisions and following through

Have a hands on and customer service driven approach.

Have the courage to question existing solutions and think in unconventional ways

Have a passion for life at home and retail

What we offer

If you take on this position, these are just a few things you can expect from us:

-An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods.

- A diverse group of people who value working together

- An open and inclusive culture where you can be yourself

-And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us 

IKEA started in 2000 its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 6 Stores (Athens, Thessaloniki, Larissa, Ioannina and Patra), & 2 “New Generation” Stores in Piraeus & The Mall Athens Marousi,  1 Store in Cyprus (Nicosia) & 3 in Bulgaria (Sofia & Varna, Velico Tarnovo). We also operate 7 Pick-Up-Point (Rhodes, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)