G4S Telematix is a member of the Global G4S & Allied Universal Group - the world’s leading integrated security company, with more than 20 years of experience in providing Monitoring & Response services to Secure Your Mobility.

Our solutions combine advanced tracking and sensing technology with a state of the art software platform and our 24/7 Secure Operations Center to provide monitoring, management and response services for the Logistics, Automotive and People Safety sectors. 

This is an exciting opportunity for a young professional seeking a career in telematics!

Job Title: Technical Planner

Department: Operations

Reporting to:  Head of Operations

The potential candidate will be responsible for planning the work of the Technical Department and the implementation of the projects and the enterprise-level assistance to our customers.

Responsibilities:

• Contract implementation progress management in liaison with the customer and the company’s teams.
• Scheduling and planning of all Technical Department activities/visits in consultation with customers, following the operational KPIs
• External partners management for the execution of technical works required on behalf of the company's customers.
• Management of customers requests and complains in liaison with technical visits for inspection and works execution.
• Management of the invoicing orders of technical works in ERP and external partners  invoice monitoring
• Work with internal stakeholders to promote continuous improvement activities
• Be innovative and creative in the way that services are delivered, to ensure that performance targets are met within budget and that all services delivered with high levels of customer satisfaction

Requirements:

•  Bachelor’s Degree, preferably in the Technological sector
• At least 3 years of experience in the field of project implementation or custome support 
• Proficient in Microsoft Office or Google workspace (Sheets, Docs, etc)
• Knowledge of ERP, CRM and Project Management platforms will be a strong advantage
• Strong communication skills in Greek & English both verbal and written
• Very comfortable with technology and quick learner of new tools and software
• Team player
• Communication skills with an emphasis on customer service.
• Driving license

We offer:

• Competitive full-time salary
• Shadowing, mentoring, and training opportunities with seasoned professionals
• Flexible and collaborative work environment for young professionals

G4S Telematix is committed to Equal Employment Opportunities. If you correspond to the above criteria please don’t hesitate to click the Apply button and send us your resume.