At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking for a highly organized and customer-focused Move Coordinator to join our dynamic team in Elefsina.

As a Move Coordinator  you will play a crucial role in ensuring smooth, efficient, and successful moves for our customers. You will manage all aspects of the move process, from initial booking to final delivery, acting as the main point of contact for both clients and our moving crews.

Responsibilities:

•    Customer Liaison: Serve as the primary point of contact for customers before, during, and after the move.
•    Scheduling: Coordinate the scheduling of moves, working closely with customers and moving teams to ensure all logistics are handled in a timely manner.
•    Problem Resolution: Address and resolve any customer concerns or issues that arise during the moving process, ensuring a positive customer experience.
•    Team Coordination: Communicate with moving teams, providing detailed instructions, updates, and ensuring the team is prepared for each move.
•    Documentation: Maintain records of customer interactions, schedules, and any changes to moving plans.
•    Quality Control: Ensure all moves are completed with care, meeting company standards for safety, efficiency, and customer satisfaction.

Requirements:

•    Excellent communication and interpersonal skills.
•    Strong organizational skills with the ability to manage multiple tasks and priorities.
•    Ability to remain calm under pressure and solve problems effectively.
•    Detail-oriented with a focus on customer satisfaction.
•    Proficient in MS Office and scheduling software; experience with moving management systems is a plus.
•    Ability to work a flexible schedule, including weekends or evenings as needed.

To qualify for the role, you must have: 

•    Proven experience in customer service or project coordination, preferably in the moving, logistics, or related industries.
•    Proficient in English language 

Benefits:

•    Competitive remuneration package 
•    Life and medical insurance.
•    Excellent career opportunities and learning development.
•    Modern and friendly working environment. 
•    Working within an outstanding Team of experts in a dynamic and fast-growing organization.

Next Steps:

If you are interested in the above role, then click to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity, you're eager to explore, don't hesitate – apply today!
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