Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and stunning landscapes. In order to support our rapid growth we are seeking to hire a Housekeeping Supervisor.
Our new staff will implement our Service Excellence Culture at our fully renovated resort in Crete, Rocrita Lifestyle Beach Resort, which is located in the charming area of Mochlos, Crete. Our hotel is a haven for travelers seeking a refined and inspirational stay with their loved ones, and will be opening its doors for the season 2025. This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high!
Position Summary
The Housekeeping Supervisor shall oversee all duties performed by the housekeeping staff. Position’s responsibilities include assigning tasks to staff, identifying and reporting cases of tardiness, monitoring cleaning supplies. Shall also informing Housekeeping Manager for any equipment or furniture in need of repair/ replacement and ensuring that the housekeeping staff complies with all safety and sanitary policies and standards.
Scope
- Reports to Housekeeping Manager
- Assigning housekeeping tasks to staff and monitor work to ensure standards
- Scheduling staff shifts and organizing replacements as required
- Investigating and addressing complaints regarding housekeeping service
- Providing training to the housekeeping staff
- Regularly taking inventory of cleaning supplies and ordering stock as needed
- Issuing cleaning supplies and equipment to housekeeping staff as needed
- Screening housekeeping applicants
Requirements
- Three or more years’ working experience in a similar role at a 5-star hotel
- Degree/Diploma in Tourism
- Excellent knowledge of English language
- A second language (French, German, Russian, or Italian) will be considered as a plus
Benefits
- Competitive remuneration package
- Career advancement in a fast-growing organization
- Continuous learning & development within a transparent & inclusive working environment
- Collaborative working environment
- Accommodation & meals
Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
Join us today to build our future together.
All applications will be acknowledged and treated as strictly confidential.