Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for Waiters/Waitresses dedicated in ensuring the perfectness in every detail and customer service, creating memorable experiences, in an excellent working environment. A waiter/waitress will assist in providing excellent customer service, through taking and placing guests’ orders and delivering meals and beverages to guests and achieve the maximum guest satisfaction, on a daily basis in a timely, friendly, and efficient manner.

Responsibilities

• Prepare and organize mise en place based on daily outlet needs, to ensure smooth operations as per brand standards.
• Excellent knowledge of menu and retail items, demonstrating selling and upselling skills, as per outlet goals.
• Greet and welcome guests in a courteous manner. Take orders using the PDA system and serve with accuracy, following brand standards and H&S protocols. Make recommendations to guests, as per outlet targets.
• Maintain and adhere to billing policies and procedures, ensure client’s personal data protection.
• Communicate special requests from guests to the F&B and culinary team, regarding allergies or specific preferences, to ensure excellent customer service is provided.
• Carry out position allocated tasks during shift and provide a detailed handover at the end of the shift, focusing on continuous improvement on a daily basis.
• Manage guest’s expectations, and attend to their needs, in a proactive and positive manner.
• Assist in all BOH preparations when necessary, ensuring teamwork and effective communication is maintained.
• Maintain high standards of personal hygiene and preserve a clean and tidy work area at all times.
• Follow all H&S rules, hotel policies, SOPs and Brand Standards at all times. Guide and encourage team to do the same.
• Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news

• Two years of experience in the Food and Beverage industry with Service experience in a five-star hotel, is highly desirable.
• High school diploma.
• Fluent in both Greek and English, with proficiency in German and/or Russian considered an advantage.
• Proficient in MICROS and POS systems.
• Basic knowledge of wine.
• Excellent communicator who engages and captivates guests from diverse backgrounds, demonstrating proper communication etiquette with both internal and external clients.
• Composed demeanor and strong professional integrity.
• Ability to train and lead others, serving as an inspiring team player.

• Competitive compensation package
• On going training opportunities
• Accommodation in the vicinity of Navarino Dunes (for non Messinians)
• Meals within the premises
• Private Medical Plan
• Use of Navarino Dunes Facilities, according to the relevant policies