Για εργοδότες
Commercial Services Manager
πριν 5 ώρες
Ημ. ανάρτησης
πριν 5 ώρες
N/A
Επίπεδο εμπειρίας
N/A
In Kotsovolos we embrace everything you have to offer.
Join our team and let's #beMORE together!


In numbers
3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | 53.000+ hours of training per year

Our goal
Planning our future and through latest technologies and innovation, make our lives better.

Your everyday work-life
• Develop new B2B and B2C services, redefining existing offerings for market relevance.
• Oversee the comprehensive service lifecycle, including market research, presales strategy, sales execution, post-sales enhancements, and customer support optimization.
• Develop and promote cohesive service offerings to enhance customer adoption and build long-term loyalty.
• Define and manage pricing frameworks, cost structures, incentive models, promotional initiatives, and tailored service portfolios that align with customer preferences & market trends.
• Balance profitability with competitive positioning in the market.
• Regularly evaluate and predict critical business metrics, such as revenue, profitability, and market share.
• Perform in-depth diagnostic assessments of performance factors to drive targeted and impactful strategic refinements.
• Use data-driven forecasting methods to enhance service offerings and consistently meet operational benchmarks.
• Track and project critical financial indicators, such as revenue growth and profitability metrics.
• Examine key performance factors to refine and improve service delivery and policy effectiveness.
• Identify and highlight key differentiators and value propositions for services to align with customer expectations, enhance engagement, and drive adoption
• Strategically allocate marketing budgets to deliver impactful annual campaigns across key channels, focusing on mass media (TV, radio), digital ecosystems (social media, SEO-driven web), digital display advertising, and personalized engagement strategies.
• Craft value propositions and design customer journey flows for B2B and B2C digital platforms, ensuring they directly address customer pain points and enhance user engagement.
• Partner with the digital team to ensure seamless integration and exceptional customer experiences.

As an ideal fit, you should have
• Proven ability to manage B2B and B2C service portfolios with a focus on delivering customer-centric solutions.
• Expertise in crafting and executing pricing strategies that drive revenue growth and enhance profitability.
• Extensive experience in leading market research, service development, and implementing impactful marketing campaigns.
• Strong familiarity with digital platforms, customer journey optimization, and aligning business strategies with market trends.

What we offer
• Continuous training in new technologies and tools
• Career development and growth opportunities
• Competitive bonus scheme, performance-based
• Group health/medical insurance package
• Internal wellbeing actions

Join #teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.
Σχετικά tags
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ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Commercial Services Manager
Ηράκλειο
πριν 5 ώρες
N/A
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