Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and stunning landscapes. In order to support our rapid growth we are seeking to hire Restaurant Hostess.

This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high!

Position Summary

The Hostess is responsible for creating a warm and welcoming first impression for guests in the hotel’s food and beverage outlets. This role ensures seamless seating arrangements, manages reservations efficiently, and enhances the overall guest experience by providing exceptional hospitality.

Responsibilities

• Greet guests warmly upon arrival, ensuring a friendly and professional demeanor.
• Manage reservations and coordinate seating arrangements to optimize service flow.
• Escort guests to their tables and provide menus while explaining any special offers or promotions.
• Communicate with servers and other staff to ensure smooth operations and guest satisfaction.
• Maintain a well-organized reception area, ensuring cleanliness and a professional ambiance.
• Handle guest inquiries and accommodate special requests when possible.
• Monitor wait times and inform guests of any delays with courtesy and professionalism.
• Uphold hotel and brand service standards, ensuring guests receive a consistent and memorable experience.
• Assist with administrative tasks, such as logging guest preferences, managing booking software, and compiling reports as required.
• Comply with health and safety regulations, ensuring that dining areas adhere to hygiene and safety standards.

• Previous experience in a hostess, front-of-house, or customer service role preferred.
• Experience in a hotel or upscale restaurant environment is an advantage.
• Knowledge of reservation management systems is a plus.
• Fluency in English; additional languages are beneficial.
• Degree in hospitality or hospitality-related training is an advantage.
• Excellent communication and interpersonal skills.
• Warm, welcoming, and guest-oriented demeanor.
• Strong organizational and multitasking abilities.
• Problem-solving skills and ability to handle high-pressure situations.
• Attention to detail and professional presentation.
• Team player with a proactive and positive attitude.

• Competitive remuneration package
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment
• Accommodation & meals

Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together.

All applications will be acknowledged and treated as strictly confidential.