Field Sales Trainer (B2B & D2D)

CQS S.A., a leading Greek company in customer relationship management services, has been recognized as the #1 Top Employer in Greece for 2024 on Poudouleveis.gr! Join a team celebrated for its outstanding workplace culture!

With over 1,500 employees, CQS collaborates with major Greek and multinational companies across industries such as telecommunications, energy, retail, banking, and insurance.

About the Role
We are looking for an experienced and dynamic Field Sales Trainer (B2B & D2D) to join our team at CQS. In this role, you will be responsible for designing and delivering training programs that enhance our sales team’s product knowledge, selling skills, and overall performance. Your mission is to ensure our sales professionals are skilled, confident, and aligned with company policies and objectives.

Key Responsibilities:

• Design and implement comprehensive training programs for both new and existing sales representatives.
• Lead interactive training sessions, including role-playing exercises, workshops, and practical field training.
• Assess training effectiveness by observing sales interactions, collecting feedback, and analyzing performance data.
• Coordinate with Sales Managers and other Trainers to align training initiatives with company goals.
• Develop individual coaching plans and provide one-on-one mentorship to sales representatives.
• Assist in onboarding new sales hires by providing structured training and resources.
• Stay up to date with industry trends and best practices to continuously improve training programs.

Key Skills & Competencies:

• Strong customer service and time management skills.
• Excellent oral and written communication abilities.
• Ability to design and deliver effective training programs.
• Outstanding coaching and mentoring skills.
• Strong organizational and interpersonal abilities.
• Capability to measure and improve performance metrics.
• Experience in building and developing high-performing teams.

Qualifications & Experience:

• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Bachelor’s degree in Business Administration or a related field.
• At least 3 years of experience as a Sales Coach, Training Specialist, or similar role.
• Relevant certifications in sales training are a plus.

What We Offer:

• Competitive salary package.
• Performance-based bonuses.
• Private health insurance.
• Opportunities for career advancement within a dynamic and modern work environment.
• Continuous training and professional development programs.

If you are passionate about coaching, mentoring, and driving sales excellence, we would love to hear from you! Join CQS and make an impact today!