Sales & Service Co-Ordinator
1-15
Ναυτιλία
πριν 4 ώρες
Ημ. ανάρτησηςπριν 4 ώρες
Με κάποια εμπειρίαΕπίπεδο εμπειρίας
Με κάποια εμπειρίαΠλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηΠρομήθειες / ΑγορέςΚατηγορία θέσης
Προμήθειες / ΑγορέςΕργασία απο απόστασηΤηλεργασία
Εργασία απο απόστασηDue to expansion, MLV Marine is seeking to recruit an outgoing, dynamic and vibrant Sales & Service Co-Ordinator based in Larnaca [or remotely] to join their family on a full-time basis. If you can see yourself working in a flexible, open, fun, friendly, and productive workplace, we would like to talk!
Full training and mentorship for the successful candidate with the desired attributes will be provided.
Main Responsibilities
- Ensure all service requests and spare parts requests are answered in a timely manner
- Compile estimates, purchase orders, invoices and send to clients
- Assess the service needs of clients and provide a suitable solution
- Maintain a directory of service providers and resources
- Maintain a database of clients and client needs
- Assess client issues and provide recommendations to fix problems
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with service providers, partners and clients to keep customer base
- Communicate and build relationships with the Vessel Agents, partners, clients and suppliers.
- Expand the list of resources and providers to assure there are no gaps in services
- Arrange flights for service engineers if required
- Make telephone calls and respond to email inquiries in a timely manner
Requirements
Desired Qualifications
- At least 3 years experience in a similar role in a marine service supplier company
- Proficient skills in Microsoft Office, including Outlook, Word and Excel
- Excellent customer service and problem-solving skills
- Excellent command of the English language, both written and verbal
- Able to work within a team and under pressure
- Readiness to work after hours if and when required due to the nature of the maritime industry
- High quality organisational skills
- The ability to work well under deadlines and to multitask
- Previous experience in similar position is mandatory
Benefits
An attractive remuneration package is offered to the successful candidate including:
- 13th salary,
- Birthday bonus,
- Increasing Annual leave scheme [1 day per year in contract with MLV - capped at 10 years]
- 21 days of annual leave (as per Cyprus regulations), plus an additional 12 days to compensate for overtime hours due to the nature of the work, totaling 33 days annual leave
- Annual Company Events
There is a 6 month probation period.
Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
All applications will be treated as confidential.
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