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Sales & Service Co-Ordinator

Due to expansion, MLV Marine is seeking to recruit an outgoing, dynamic and vibrant Sales & Service Co-Ordinator based in Larnaca [or remotely] to join their family on a full-time basis. If you can see yourself working in a flexible, open, fun, friendly, and productive workplace, we would like to talk!

Full training and mentorship for the successful candidate with the desired attributes will be provided.

Main Responsibilities

  • Ensure all service requests and spare parts requests are answered in a timely manner
  • Compile estimates, purchase orders, invoices and send to clients
  • Assess the service needs of clients and provide a suitable solution
  • Maintain a directory of service providers and resources
  • Maintain a database of clients and client needs
  • Assess client issues and provide recommendations to fix problems
  • Ensure each client is given the necessary services and follow up to fill ongoing service needs
  • Maintain good relationships with service providers, partners and clients to keep customer base
  • Communicate and build relationships with the Vessel Agents, partners, clients and suppliers.
  • Expand the list of resources and providers to assure there are no gaps in services
  • Arrange flights for service engineers if required
  • Make telephone calls and respond to email inquiries in a timely manner

 

 

Requirements

Desired Qualifications

  • At least 3 years experience in a similar role in a marine service supplier company
  • Proficient skills in Microsoft Office, including Outlook, Word and Excel
  • Excellent customer service and problem-solving skills
  • Excellent command of the English language, both written and verbal
  • Able to work within a team and under pressure
  • Readiness to work after hours if and when required due to the nature of the maritime industry
  • High quality organisational skills
  • The ability to work well under deadlines and to multitask
  • Previous experience in similar position is mandatory
 

 

Benefits

An attractive remuneration package is offered to the successful candidate including:
  • 13th salary,
  • Birthday bonus,
  • Increasing Annual leave scheme [1 day per year in contract with MLV - capped at 10 years]
  • 21 days of annual leave (as per Cyprus regulations), plus an additional 12 days to compensate for overtime hours due to the nature of the work, totaling 33 days annual leave
  • Annual Company Events

    There is a 6 month probation period.

    Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.

All applications will be treated as confidential.

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Sales & Service Co-Ordinator
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