COCO-MAT group, an innovative Greek company in the field of natural sleep, is looking for a new member for its International Department team and specifically for the position of

Junior Account Manager (International dpt)

Who we are: COCO-MAT is a company that creates handmade products which reflect the authenticity of the Mediterranean culture and takes great pride in the fact that people around the world experience the benefits of quality, and healthy Sleep on Nature. In more than 30 years, COCO-MAT has managed to expand its presence, from Greece to a global network of stores in more than 20 countries.

 

About the role:  In this role, you will support the account management team in maintaining and expanding relationships with our global network of franchise stores. Your key responsibilities will include ensuring that our franchise partners receive exceptional service and support to drive their sales success. Strong analytical skills are essential, as you will be identifying trends, providing insights, and supporting strategic sales opportunities and decisions.

 

Main responsibilities

Act as a point of contact for franchise partners, providing them with regular updates, product information, campaigns, etc.

Assist in managing and nurturing relationships with franchise partners, ensuring their needs are met and addressing any issues or concerns promptly

Coordinate and process orders from franchise stores, ensuring accuracy and timely delivery.

Preparation and follow up of annual budget per country(account)

Managing and coaching franchisees in setting and exceeding annual targets according to annual plan and company’s guidelines/budget.

Follow up daily franchisees’ sell out (retail sales) vs budget

Follow up franchisees’ pricing policy according to company’s guidelines

Work closely with internal teams such as marketing, product development, and logistics to ensure seamless operations and successful execution of projects

 

Day-to-day tasks

Take ownership and facilitate all stages of sales with franchisee partners

Sign off written offers to new and existing clients

Organize company’s participation in international exhibitions and fairs

Represent the company in all occasions necessary

Observe the rules of the company, draft and submit reports, as instructed, and adhere to the corporate culture and business ethics

Requirements

Bachelor’s degree in Business administration or related field

A Master’s degree will be an advantage

Previous experience in account management, sales, or customer service is preferred

Understanding of the sales process, dynamics and metrics

Excellent knowledge of English (knowledge of French, German or Spanish language will be considered as an asset)

Competency in Microsoft applications

Experience in operational planning and management

Willingness to travel as needed

Military service obligations fulfilled

 

Core competencies

Outstanding communication and interpersonal skills

International mindset with ability to understand and work across a wide range of cultural contexts 

Self-motivated and able to work independently and as part of a team

Strong negotiating skills, proactivity & decision making

Business and client-oriented person

 

What we offer

Competitive remuneration package

Extra bonus based on sales target

Permanent contract

Advanced training

Prospects for growth and development in a human-centric and friendly working environment

 

Interested candidates are requested to send their recently updated resume in English.

If you believe that you fulfill and answered yes to most of the above qualifications, then you probably belong to our COCO-MAT Family!