Key Responsibilities:

1. Customer Relationship Management:

• Build and nurture strong relationships with key clients.
• Serve as the main point of contact for assigned client inquiries and concerns.
• Ensure a high level of customer satisfaction through effective communication and problem resolution.
• Oversee the execution of existing contracts, ensuring all terms and conditions are met.
• Work closely with internal teams to ensure timely and accurate delivery of products/services.
• Identify opportunities to improve sales within accounts under responsibility.

1. Sales Administration:

• Manage the entire sales process, from order placement to delivery.
• Collaborate effectively with cross-functional teams to achieve sales goals & ensure seamless delivery of the products
• Keep detailed records of customer interactions and transactions.
• Collaborate with colleagues to develop strategies for enhancing customer satisfaction and loyalty

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 1-3 years of experience in key account management or a related role.
• Strong interpersonal and communication skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Customer-centric mindset with a focus on building lasting relationships.
• Detail-oriented with excellent organizational and multitasking abilities.
• Knowledge of the food industry is a plus.