Who is Hilti?
World leader, present in more than 120 countries on 5 continents, 29,000 team members, direct selling company, 250,000 customer contacts per day, more than 30 innovations per year – That’s Hilti. Discover a global group where you can develop your full potential! We excite construction professionals with technologically-leading products, systems and services which outperform and outlast.
"We create enthusiastic customers and build a better future!" We do this by living our values of integrity, courage, teamwork and commitment. This forms the basis for Hilti unique corporate culture and is also the foundation for our long-term success; success that we combine with corporate responsibility and environmental protection.
What does the role involve?
As a Hilti Store representative, you’ll look after our retail site, serving local clients ranging from sole traders to large construction projects.
It’s a busy, hands-on role, where you’ll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You’ll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future.
Between serving customers, you’ll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories.
The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
What do we offer?
We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as the ability to pursue a career as an expert in their field. This is made possible through various development trainings and promotion opportunities.
We will leverage your strengths and match them with the right career opportunities within the organization.
We provide you clear success criteria. Together with your team leader you define your individual business and development targets and you receive regular feedback in an ongoing review and coaching process. All team leaders are measured on two criteria: developing people and achieving outstanding results.
People development is critical to our success.
Why should you apply?
You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, where a job title is not considered a final destination but the starting point.
We have an excellent mix of people and some of our best team members joined us with no industry experience. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
What awaits you:
- Welcoming and providing customers and prospects engaged business relationships while building and creating customer loyalty
- Provide the highest level of customer service through order fulfillment and product knowledge
- Efficiently manage your product inventory, order flow and steering
- Build relationships with managers and team members
- Individual customer service and consultation, demonstration of all products and services within our range
- Competent and customer oriented product presentation as well as implementation of marketing campaigns
- Execution and coordination of all processes; e.g. order entry, incoming goods, and acceptance of repairs, inventory and cash management.
- Proactive calls to existing customer base
- Identify and create leads and tasks based on your customer interactions and insights
- Actively engage in mobile selling / consulting, supported by guided walkthroughs and increased visibility
What you should bring along?
- Bachelor degree, ideally in engineering/marketing or related field
- An excellent sales manner, ideally with retail experience
- Passionate about new technological solutions
- Determined and dynamic personality
- Result oriented
- Able to establish long lasting client relationships
- Excellent knowledge of Microsoft Suite and familiarity with SAP
Why you will enjoy working for Hilti :
- A friendly , inclusive environment where expressing yourself is appreciated.
- Opportunities to advance your career.
- Continuous Training & Development opportunities through global platforms.
- Multinational environment with opportunities for personal & professional growth.
Does this sound like you? We look forward to your application!
Hilti Store Representative Marousi, Maroussi, Attica, Attica, Greece | Hilti Careers
Hilti provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes.