An Apart hotel in Anavyssos is seeking an enthusiastic, detail-oriented and motivated Front Office/property Manager. The ideal candidate will be a young professional with a passion for hospitality, eager to support that the operation of the apart hotel meets its standards.
Responsibilities:
• Oversee the daily operations of the Front Office to ensure smooth and efficient management.
• Provide excellent guest service, ensuring all guest needs and requests are met promptly and professionally.
• Handle guest complaints and special requests, ensuring a satisfactory resolution.
• Assist guests with check-in procedures, issue room keys, and answer any questions they may have.
• Maintain the highest service standards by welcoming guests warmly, politely, and professionally.
• Coordinate with maintenance and housekeeping to ensure the property is well-maintained and conduct regular inspections of apartments and common areas to ensure cleanliness and maintenance standards are met.
• Offer tailored information to guests based on their preferences and needs.
• Post relevant charges to guest accounts, provide itemized bills promptly, and ensure accuracy.
• Keep guest information updated and accurate at all times.
Qualifications:
• Degree in Hospitality Management, Tourism, Business Administration, or a relevant field.
• Minimum of 2 years of experience in guest services, front desk, or a related professional area.
• Excellent knowledge of the English language; any additional languages will be considered a plus.
• Computer literacy, including proficiency in MS Office Suite and hotel reservation software.
• Strong interpersonal and administrative skills.
• Ability to give clear and concise instructions.
• Professional appearance and presentation.
• Ability to maintain tact and diplomacy in tough guest situations.
• Ability to communicate and collaborate well with others, both in Greek and English.
• Strong team player with the ability to work under pressure.
• Demonstrate integrity in all dealings and maintain a high level of confidentiality.
Working hours:
• 6-day workweek / 7 hours per day.
If you are interested in joining our team, please send your resume to elenimgd@dacon.gr or contact us at 2106912089 on weekdays between 8:00 AM and 4:00 PM.