Duties include but aren't limited to:

• Manage hotel reservations, ensuring accuracy and attention to detail in all bookings.
• Handle inquiries via phone, email and online booking systems.
• Offer guests expert knowledge on room types and amenities to enhance their stay experience.

Qualifications:

• Previous experience in hotel reservations or front office roles, preferably within a 5-star or luxury property.
• Command of a PMS -preferably Opera or Fidelio- will be taken into consideration.
• Strong communication and interpersonal skills, with a customer-focused mindset.
• Fluent in English; additional languages are an advantage.
• Ability to multitask, manage time efficiently, and work in a fast-paced environment.
• Attention to detail and excellent organizational skills.

We offer:

• All year round job.
• A supportive and dynamic work environment within a leading luxury hotel.