Job Description:

Our restaurant and bar areas require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.

Applicant’s main accountabilities:

• Creates delectable and appealing menus for the restaurants and bars and make improvements when needed.
• Trains and manages the food and beverage staff of the hotel.
• Actively monitors and coordinates the process of completing the actions required to ensure customer satisfaction.
• Oversees personnel with a view to ensuring that all F&B departments provide assistance to guests and the facilities meet all requirements.
• Greets and escorts guests with a professional and positive attitude.
• Oversees the flow of guests within restaurants and bars.
• Manages the reservations and shift team.
• Organizes time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.
• Focuses on service quality as well as economic/cost targets.
• Liaises between kitchen staff and floor staff.
• Maintains ambience of restaurant – lighting, music, cleanliness, hygiene.
• Oversees and pro-actively deals with guest queries and complaints.
• Advises guests on menus & beverage choices.
• Checks and deals with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, and Weddings).
• Promotes special In-House events (e.g. Winemakers Dinners, Cocktails, and Tasting sessions).

Applicant’s main qualifications:

• Hospitality education will be appreciated.
• Experience in a similar position in 4 or 5 star luxury hotels.
• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.
• Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.

Applicant’s main capabilities and values:

• Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.
• Organizational and multitasking abilities.
• Professionalism / Responsibility.
• Critical thinking and Results orientation.
• Leadership skills and team spirit.
• A natural ability and confidence to sell/promote.
• Exceptional communication and presentational skills.

Company information and benefits:

The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.

Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.

Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.