SEMIRAMIS is searching for an experienced Host/Hostess responsible that will be the first point of contact for our guests, providing an amazing experience to the restaurant’s guests. The successful candidate will be responsible for creating a pleasant and welcoming environment for our guests.

Responsibilities:

• Welcome guests upon entering KOUMKAN
• Providing a point of contact for customer feedback and helping to resolve any customer issues
• Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to initiate conversation creating a warm atmosphere
• Managing reservations in our reservation system, receive & process incoming calls and emails
• Ensuring cleanliness and hygiene standards are met in the front of house area
• Greeting customers upon their departure
• Produce and sent letters of confirmation

Requirements:

• Proven 2+ years of working experience in a similar position in 5* Hotels or High End Restaurants
• Excellent knowledge of English language
• Comfortable with using Technology (Reservation system)
• Excellent communication skills
• Knowledge of a second foreign language will be considered as a plus
• Degree in Hotel and Tourism Management will be considered as a plus