About the Front Desk Agent role: 

We are currently seeking qualified candidates for the position of Front Desk Agent. The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.  The Front Desk Agent welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.  Checks guest out of the hotel, preparing and explaining the bill.  Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Avaton’s policies.

Knowledge and Skills:

• We are looking for candidates who have excellent personal presentation and interpersonal skills.
• Good problem solving ability and proficiency in Hotel property management systems.
• Fluency in reading, writing, and spoken English is also required. Any other language is a plus.
• The ideal candidate will have an outgoing personality and a can-do approach to any task! 

Key Benefits:

• Complimentary employee stay 
• Complimentary meals whilst on duty
• Internal and external development opportunities
• Competitive salary
• Excellent working conditions and environment 
• Opportunities to grow and develop as a hospitality professional 
• Trainign seminars conducted by hospitality experts
• Option to work in other Relais & Chateaux properties around the world

If you feel this is the role for you we would love to hear from you!

We thank you in advance for your application, only successful applicants will be contacted.