Για εργοδότες
Front Office Manager - Ammoudara, Heraklion Crete
ΓάζιΤοποθεσία
Γάζι
πριν 7 μέρες
Ημ. ανάρτησης
πριν 7 μέρες
Εποχιακός/ήΤύπος απασχόλησης
Εποχιακός/ή
ΤουρισμόςΚατηγορία θέσης
Τουρισμός

TUI Magic Life Candia Maris, 5* Adults-Only All-Inclusive Fitness & Entertainment Beach Resort and member of the award-winning Metaxa Hospitality Group in Heraklion, Crete invites you to join its team. TUI Magic Life Candia Maris is looking for the season 2025:

Front Office Manager

Key Responsibilities:

  • Train, supervise and support the staff
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers’ requests
  • Troubleshoot emergencies
  • Prepare and monitor budget of labor cost
  • Tracking and monitoring payments from various booking sources
  • Ensure company’s policies and security requirements are implemented

Essential Qualifications:

  • Bachelor’s degree in hospitality management or in related field
  • Minimum 3 years of experience as a Front Office Manager role in a 5* hotel environment
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent customer service skills
  • Strong organizational and problem-solving abilities
  • Ability to multitask in a high-pressure environment

Desirable Qualifications:

  • Knowledge of German language
  • Knowledge of hotel systems such as PMS, POS, and CRM
  • Previous experience in reservation department
  • Excellent leadership and communication skills

Benefits:

  • Daily meals during hotel operations
  • Excellent working environment
  • Career development in a fast-paced, growing working environment
  • Training opportunities
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Front Office Manager - Ammoudara, Heraklion Crete
Γάζι
πριν 7 μέρες
Με κάποια εμπειρία
Εποχιακός/ή