Front Office Manager - Ammoudara, Heraklion Crete
501-2000
Τουρισμός / Ξενοδοχεία
πριν 7 μέρες
Ημ. ανάρτησηςπριν 7 μέρες
Με κάποια εμπειρίαΕπίπεδο εμπειρίας
Με κάποια εμπειρίαΕποχιακός/ήΤύπος απασχόλησης
Εποχιακός/ήTUI Magic Life Candia Maris, 5* Adults-Only All-Inclusive Fitness & Entertainment Beach Resort and member of the award-winning Metaxa Hospitality Group in Heraklion, Crete invites you to join its team. TUI Magic Life Candia Maris is looking for the season 2025:
Front Office Manager
Key Responsibilities:
- Train, supervise and support the staff
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers’ requests
- Troubleshoot emergencies
- Prepare and monitor budget of labor cost
- Tracking and monitoring payments from various booking sources
- Ensure company’s policies and security requirements are implemented
Essential Qualifications:
- Bachelor’s degree in hospitality management or in related field
- Minimum 3 years of experience as a Front Office Manager role in a 5* hotel environment
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent customer service skills
- Strong organizational and problem-solving abilities
- Ability to multitask in a high-pressure environment
Desirable Qualifications:
- Knowledge of German language
- Knowledge of hotel systems such as PMS, POS, and CRM
- Previous experience in reservation department
- Excellent leadership and communication skills
Benefits:
- Daily meals during hotel operations
- Excellent working environment
- Career development in a fast-paced, growing working environment
- Training opportunities
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Front Office Manager - Ammoudara, Heraklion Crete
Γάζι
πριν 7 μέρες
Με κάποια εμπειρία
Εποχιακός/ή